The role: Do you enjoy talking on the phone and pride yourself on your customer service skills and ability to juggle multiple inbound calls? If the answer is yes, we have a permanent part time role available, working Thu-Sun, 3pm – 8pm within our Front Office team as a Telephonist that could be perfect for you.
When you join our team as our newest Telephonist, you will play a key role in maintaining our reputation as a preferred destination for our guests and visitors to the resort as you will be the first point of contact for all phone enquiries. You may be assiting with guest amenities, booking activities, resort information, restaurant bookings, buggy transfers or providing guest assistance.
As our Telephonist, you will be the welcoming voice at the end of the phone for all internal and external enquires to the resort. You have the very important responsibility of creating a welcoming impression.