Shop assistant – Sydney City

The right applicant need to be , honest, reliable, hard working , helpful and serve customers with a smile.

Training will start as soon as possible.

The key responsibilities of a shop assistant:

• Customer Service:

  • Greeting customers warmly as they enter the store.
  • Assisting customers in finding products and providing information about features or prices.
  • Offering recommendations and advice based on customer needs or preferences.

• Processing Sales Transactions:

  • Operating the cash register or POS (point of sale) system to process payments.
  • Handling various payment methods such as cash, card, or digital payments.
  • Issuing receipts and providing change when necessary.

• Maintaining Store Organization:

  • Ensuring the store is tidy, clean, and well-organized for customers.
  • Restocking shelves, displays, or promotional areas when products run low.
  • Checking product displays to ensure they are appealing and well-stocked.

• Stock Management:

  • Monitoring inventory levels and reporting when stock needs to be reordered.
  • Receiving deliveries and organizing new stock in the store.
  • Checking for damaged or expired goods and removing them from shelves.

• Handling Customer Complaints and Returns:

  • Addressing customer concerns or complaints in a professional and helpful manner.
  • Processing returns or exchanges according to store policies.

• Product Knowledge:

  • Keeping up-to-date with the store’s products, sales, and promotions.
  • Understanding the features and benefits of products to assist customers effectively.