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Work and Travel Company

Retail & Rental Assistant – Falls Creek

We are a family-owned & operated business located in the center of Falls Creek. We are looking for someone to join our small team for the 2024 winter season. On-mountain staff accommodation can be organised for the right applicant.

YOUR NEW ROLE

As a retail and rental assistant, you will be hard-working and customer-orientated, ensuring the smooth running of in-store retail and rental operations. With our diverse clientele, you will need to be able to identify customer’s needs and recommend suitable retail and rental products to satisfy their needs.

JOB DUTIES

  • Assisting guests with their rental and retail equipment requirements
  • Determining/advising guest of their equipment
  • Selling a wide range of ski and snowboard products including accessories and souvenirs
  • Stock rotation, visual merchandising and various other tasks as required.
  • Resolving guest problems efficiently and tactfully
  • Complying with all company, store and area operational, OH+S, environmental policies and procedures

WHAT YOU’LL NEED TO SUCCEED

  • Proven experience in the rental/retail industry
  • Patience and understanding
  • Basic computer skills
  • Experience with cash/card (EFTPOS)
  • Ability to handle pressure effectively
  • Skilled at multi-tasking
  • Ability to work well in a team environment
  • Strong communication skills
  • Highest regard for personal appearance and presentation
  • Have a strong work ethic and a cheerful personality
  • Ability to work a varied schedule including day, evening and weekend shifts
  • Personal interest in skiing, snowboarding, and the outdoors is a must
  • Proven experience in a rental or retail shop will be an advantage
  • Applicants must hold a valid Australian work visa
  • Fluency in other languages is considered a bonus
  • Current drivers licence
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