About the Role
As first point of contact for all customers, our team members will:
- Support our Optometrists with pre-testing
- Offer our customers frame styling advice
- Dispense glasses with various lens options
- Build strong rapport and create a memorable customer journey
Skills and Experience
The successful candidate will have a rewarding career and will exhibit the following qualities:
- Enthusiasm: Passionate about creating meaningful connections and supporting the wider community through eye care
- Communication Skills: Excellent verbal skills with strong attention to detail
- Teamwork: Ability to build genuine and supportive relationships with colleagues to thrive and achieve goals together
- Practical Abilities: Previous retail/customer service experience is required. Optical experience will be highly desired, however full optics training will be provided!
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