About the Role:
As our practice is rapidly expanding with a waiting list of new clients, we are currently looking for a Receptionist/Administration Assistant (no experience required – all training provided!).
Key responsibilities include:
- Collecting and preparing patient and clinical data and information with great attention to detail
- Undertaking reception duties to support the day to day requirements of the clinic including being the first point of contact for our patients, answering phones, assisting with in-person enquiries, coordinating lab collections and deliveries, and taking payments.
- Reporting to your coordinator on areas of improvement
- Other administrative tasks as directed by your coordinator
About You:
To be successful in this role, you should display:
- Excellent conversational skills.
- Outstanding customer service skills
- Confidence with fast-paced working environments
- Ability to multitask, problem-solve and prioritise
- Ability to take control and stay calm under pressure
- Impeccable grooming and personal presentation
- An eagerness to learn and to undertake training and education
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