Local Host – Fixed-term, part-time – Auckland

We are on the lookout for dedicated Local Hosts to embark on a part-time, fixed-term journey with our Auckland team during our bustling high season. As a Local Host, you’ll be the face of thl, greeting adventurers as they embark on their journey and ensuring their experience is seamless from start to finish. You’ll be part of a vibrant team dedicated to providing top-notch customer service and making holiday dreams.

What you’ll do:

• Welcome customers with warmth and enthusiasm, guiding them through vehicle collection and return
• Drive front-line sales, meeting individual and team targets with your professional sales expertise
• Be the go-to expert on vehicle operations, on-road procedures, and local travel tips
• Handle customer inquiries with grace, whether face-to-face, over the phone, or via email
• Participate actively in our health and safety culture, because everyone’s well-being is our top priority
• Ensure quality control of our products

Who you are:

• A customer service superstar with relevant experience and a passion for people
• Fluent in English, with excellent communication skills and computer literacy
• Proficiency in a second language, particularly Spanish, German, Dutch and French, are advantageous
• A problem-solver who thrives under pressure and enjoys working in a dynamic team environment
• Flexible and ready to work a rotating roster, including weekends
• In possession of a full, current driver’s licence