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Work and Travel Company

Hotel Guest Services Position – Auckland

Guest Service Agent
Payment: Paid Position ($24 – $26)
Location: Auckland
Region: Auckland
Experience: Limited Experience Necessary

Guest Service Agent (Hotel Reception)

Auckland, New Zealand
Full Time – November to January. Part Time Available from February’ 24 onwards.
Company Description

We are one of Australasia’s largest apartment style accommodation providers.

Job Description

We are looking for an enthusiastic and professional full-time Guest Service Agent.

Rate: $24.00 – $26.00 (based on experience)

Responsibilities include:

Welcome and check in guests
Communicate professionally
Make bookings
Assist guests during their stay
Shift Timings

0600 – 1430 (Morning shift) OR 1130 – 1830 (Mid Shift) OR 1400 – 2200 (Afternoon Shift)

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.


Previous hospitality or retail experience advantageous.

Other Requirements

We are looking for someone who can at least commit to us until Jan 2025.

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

Complimentary Parking
50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
Additional paid leave including Birthday Leave
Career progression & education assistance
Wellbeing programs (Uprise)
Reward & Recognition programs
Currently, we are only accepting applications from candidates who have working rights within New Zealand.

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You’ll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

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