With properties in some of Australia’s most iconic locations, our company provides accommodation that suits every budget and style – from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery.
We have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature.
Our venue is a unique adults-only retreat poised mysteriously on Lake St Clair and surrounded by century-old myrtle forests. Located approximately 2.5 hours from Hobart and Launceston the property consists of 18 rooms across two heritage industrial buildings gently transformed as an intimate retreat in the heart of World Heritage wilderness. It’s a place to side-step daily life and connect with others in some of the most spectacular landscape on the planet.
Job Description
We are seeking an experienced, enthusiastic All-Rounders to join our team on a casual basis. Candidates will be mainly working in the department of their individual skillset and experience.
- With your experience, create an impact on our guests in this hands-on and detail orientated role
- Travelling with your partner? Let us know! We are interested in couple applications too!
- Staff accommodation available
What you’ll do:
You will provide an exceptional experience to our guests by working in your skilled area or multiple areas of the business such as guest services and reservations, housekeeping or food and beverage. You may be involved and rostered to perform hands on engagement in all aspects of the venue’s day to day operations as follows:
- Guest Services – A friendly face to welcome guests, reservations and bookings, communicating guest needs to other departments.
- Housekeeping – Cleaning/servicing rooms and public areas, maintaining clean and orderly storerooms/areas and par stock levels of linen, cleaning equipment and products for the rooms.
- Food & Beverage – Setting up, managing and hosting the breakfast buffet and shared-table dinner, prepare guest larder lunch packs, restock bars and mini bars.
What you’ll bring:
- Strong Guest Service experience with sound knowledge of NewBook, RoomMaster, Opera or a similar booking system (for candidates interested in working in Guest Services)
- Previous food & beverage experience
- Previous housekeeping experience
- Certificate II in Hospitality (Operations) or equivalent experience
- Problem solving skills including the ability to apply mathematical skills in a workplace context
- Flexibility to work across other areas of the business if required
- A reputation for providing excellent customer service, engaging in great conversations with our guests
- A vibrant attitude with the ability to work effectively as part of a busy team
- Good time management and an eye for detail
- An enthusiastic passion and pride in your work
- A current RSA accreditation
- Do Food Safely certificate of completion
- English speaking/communication skills so you can understand and follow directions
- A current drivers license and car are essential living in a remote location