A Permanent Part-Time opportunity is available to join the team at a well-established hotel and student accommodation provider in Carlton, Melbourne, located within walking distance of the University of Melbourne.
This role offers real opportunities for career progression and is part of a company with over 25 years of experience in the student accommodation and rental industry. The company is also expanding into the conferencing and events space, making it the ideal choice for medical stays, business, or leisure.
About Us: We are an ambitious, progressive company passionate about our mission. Our workforce thrives on a culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we aim to reflect that diversity within our teams.
We consider our people to be our greatest asset and invest in their growth through a variety of learning and development programs, career progression opportunities, rewards, recognition, and mental health and wellbeing initiatives. Additionally, we offer an Employee Assistance Program (EAP).
The Role: We are looking for reliable team players with a positive, can-do attitude. Your engaging personality and excellent communication skills will help enhance the guest experience, from check-in to check-out. You should be adaptable to change and remain calm, efficient, and organised during busy periods. Strong administrative and computer skills are also required for this role.
Duties & Responsibilities: This role combines front office reception, property management, and customer service, providing an excellent opportunity to learn new skills in a supportive environment. Your key responsibilities will include:
- Front Desk Operations: Managing the day-to-day operations of the front desk.
- Customer Service: Assisting all prospective residents and visitors in a professional and efficient manner.
- Accommodation Industry Experience: Experience in a hotel or similar customer service role is preferred.
- University Environment Experience: Prior experience in a university setting is highly regarded.
- Cultural Awareness: Being culturally competent and understanding towards diverse cultures.
- RMS Knowledge: Familiarity with RMS is an advantage.
Mandatory Requirements:
- Valid Working Rights in Australia or New Zealand
- National Police Check
- Working with Children Check (VIC)
- Valid RSA
Submit Your Application: If you are interested in joining our team, please submit your application as soon as possible, showcasing the amazing skills and qualities you can bring to this role.
Please note: The company reserves the right to withdraw this advertisement at any time. Candidates will be reviewed as applications are received, not after the advertisement’s closure date.