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Work and Travel Company

Front of House Staff – Launceston

Our café is a beloved local establishment known for its exceptional coffee, dedicated brunch, and inviting atmosphere. We pride ourselves on delivering outstanding customer service and creating a warm, friendly environment for our customer. Our team is dedicated to hospitality excellence and making every visit a delightful experience.

Position Overview:

We are currently seeking enthusiastic, customer-oriented individuals to join our team as Casual Front of House Staff. This role is crucial in ensuring our customers receive top-notch service and have a positive experience at our venue. Weekend availability is essential for this position.

Key Responsibilities:

  • Greeting and Seating: Welcome customers warmly, escort them to their seats, and present menus.
  • Order Taking: Accurately take and process customer orders, ensuring all special requests are noted and communicated to the kitchen staff.
  • Service: Serve food and beverages promptly, ensuring a high level of professionalism and attention to detail.
  • Customer Interaction: Engage with customers to provide information about menu items, answer questions, and address any concerns or issues.
  • Cleanliness: Maintain cleanliness and organization of the front of house area, including tables, counters, and seating areas.
  • Team Collaboration: Work closely with kitchen staff and other team members to ensure seamless service.
  • Health and Safety: Adhere to all health and safety regulations to maintain a safe environment for customers and staff.

Qualifications:

  • Experience: Previous experience in a front of house or customer service role is preferred but not required.
  • Skills: Excellent communication and interpersonal skills with the ability to interact effectively with customers and team members.
  • Attitude: A positive, enthusiastic demeanor and a strong work ethic.
  • Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously.
  • Availability: Must be available to work weekends and flexible hours, including holidays.
  • Willingness to Learn: Eagerness to learn and grow within the role, with opportunities for career advancement.

What We Offer:

  • Discounts: Employee discounts on food and beverages.
  • Training: Comprehensive training program to help you excel in your role.
  • Development: Opportunities for career growth and development within the company.
  • Work Environment: A supportive, friendly, and inclusive work environment where your contributions are valued.

How to Apply:

If you are passionate about providing exceptional customer service and want to be a part of a dynamic team, we would love to hear from you!

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