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Work and Travel Company

Front Desk Reservationist – Burwood

Shifts Available: (Must be able to work on shift alone)

* Morning Shift (7:30am to 3:30pm)

* Afternoon Shift (3:30pm to 11:30pm)

We are a busy 3.5 star motel located in Inner West Sydney. We are seeking a motivated individual who is passionate about service standards and guest satisfaction.

To be considered for this position you should possess the following attributes:

  • Enthusiastic Team Player
  • Well Presented
  • Strong Customer Service Focus
  • Works well under pressure
  • A minimum of 6 months experience in a similar role
  • Strong Communication (English) and Interpersonal skills
  • Good Time Management
  • Ability to Multi-task
  • Excellent Attention to Detail

Duties Include, but are not limited to:

  • Greet and Welcome all guests
  • Guest registration to include Check In/Out procedure
  • Balancing daily transactions
  • Handle guest queries and complaints
  • Liaise closely with all departments in the Hotel, particularly Housekeeping and Maintenance
  • Dealing with reservation enquiries
  • Inventory
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