Be part of a dynamic team and use your hospitality and customer service skills to shape the experience of our resident community.
Are you passionate about creating memorable experiences? Bring your hospitality and customer service skills to us, where you’ll play a key role in shaping the resident experience and help a new generation of students live their best lives.
As a market leader in Australian student accommodation, our properties in Sydney, Brisbane and Melbourne offer five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.
Innovative and dynamic, no two days at our hotel are ever the same. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive environment.
Our Front Desk Receptionists:
- Thrive on delivering best-in-class customer service
- Crush day-to-day administrative tasks
- Contribute creative ideas to enhance the resident experience
- Engage with our future residents and assist them with reservations
- Support residents through their arrival and departure
- Get involved in broader aspects of property operations, such as Facilities, Sales and Finance
Do you have what it takes?
To be successful you will have the following skills and attributes:
- Strong customer focus and a passion for people
- Ability to work as part of a team and independently
- Excellent communication and problem-solving skills
- Effective time management and organisational skills
- A ‘can do’ approach to the work
- Availability across a 7-day roster (no night shifts required!)
- A background in hospitality or hotels is desirable but not a necessity
What’s in it for you?
- Inclusion in a fun, inclusive, and multi-cultural team environment
- Exposure to the Purpose-Built Student Accommodation sector
- Opportunity to develop business skills in sales, marketing and operations
- Recognition of great outcomes, celebrating achievements as a team
- Opportunity to step-up your game and be provided with future opportunities