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Work and Travel Company

Front Desk / Guest Attendant / Food and Beverage – Mascot

Are you ready to join a dynamic and energetic team in the exciting world of bowling? Look no further! We are currently seeking enthusiastic individuals to fill the positions of Customer Service Representatives and Receptionists at our thriving bowling alley.

Position: Front Desk  / Guest Attendant / Food and Beverage

Responsibilities:

  • Provide exceptional customer service to all patrons, ensuring an enjoyable and memorable experience
  • Assist customers with lane reservations, shoe rentals, and equipment selection
  • Handle inquiries, suggestions, and complaints in a professional and timely manner
  • Maintain cleanliness and organization of the customer service area
  • Collaborate with the team to uphold a positive and vibrant atmosphere within the bowling alley
  • Greet and welcome customers, ensuring a warm and friendly atmosphere upon arrival
  • Answer incoming calls and direct them to the appropriate departments
  • Process payments for bowling sessions, food, and other services accurately
  • Schedule reservations and manage the booking system efficiently
  • Assist with administrative tasks as needed
  • Assist with serving at the bar and cafe when required

Requirements:

  • Strong interpersonal and communication skills
  • Ability to multitask and work in a fast-paced environment
  • Previous customer service experience
  • Availability to work evenings, weekends, and holidays
  • Excellent communication and organizational skills
  • Ability to handle cash transactions accurately
  • Proficiency in basic computer skills
  • Friendly and outgoing personality
  • Responsible Service of Alcohol
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