KEY RESPONSIBILITIES:
- Embrace a ‘customer first’ attitude, providing exemplary service to all customers.
- Meet team targets in line with company standards.
- Monitor store performance metrics including sales (Actual vs. Last year), shrinkage, productivity, UPT & AVT, Cue Club/Veronika Maine Privilege Membership sign-ups.
- Assist the Store Manager in completing tasks and responsibilities promptly.
- Attend store meetings, training sessions, and company events as required.
- Utilize Art of Sales Process to maintain service standards.
- Adhere to company policies and procedures, including Non-negotiable Standards and Staff Presentation Policy.
- Maintain accurate completion of company paperwork and handle cash register variances and stock transfers.
- Ensure store equipment, fixtures, and fittings meet company standards.
- Maintain company merchandising standards and monitor stock levels.
- Follow stock transfer procedures and adhere to company security policies.
- Rotate front racks daily and conduct weekly store re-merchandising.
- Promote and represent our brands positively across Australia.
- Contribute to company growth and opportunities for team members.
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