Do you love meeting people, being part of a team, and going the extra mile to make someone’s day? Come aboard as a Customer Service Team member and help us create unforgettable journeys through some of Aotearoa’s most stunning scenic journeys.
As a Customer Service Assistant, you’ll be the friendly face and helping hand that welcomes passengers, assists with seating and service, answers questions, and helps everyone feel comfortable and cared for from start to finish.
Whether it’s a scenic day trip through the Taieri Gorge or a special event train, you’ll help deliver the magic that makes a bucket-list experience.
We’re Looking for Someone Who:
- Loves working with people and creating great experiences
- Is friendly, reliable, and great under pressure
- Enjoys being part of a fun, professional team
- Has excellent communication skills and a can-do attitude
- Is flexible to work across weekdays, weekends and special events
- Experience in hospitality, tourism, or customer service is a plus, but personality is key
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