Casual Retail Assistant – Fortitude Valley

A day in the life of a retail assistant:

• Provide customers with world-class experience in areas of product and culture, sharing authentically about product use and their own travel experiences.
• Product education: communicate features, benefits, usage and best care instructions
• Receive and restock shop and stock room independently, counting stock twice a week
• Answers phone inquiries as required
• Utilise Point of Sale card system, process payments, refunds and exchanges and issue gift cards
• Communicate with the team for order details, pick-up and delivery
• Move around boxes for inventory that can weigh up to 10kg

To succeed in this role:

• Experience in fashion retail
• Passion for travel
• Upbeat, optimistic, passionate, friendly and authentic
• Active listener and engaged storyteller
• Responsible and dependable
• Enthusiasm to deliver exceptional customer experience
• Opportunity to be a part of a fresh team with an iconic product.
• Clear verbal communication – verbal and written
• Strong organisational and time management skills with the ability to multi-task.
• Able to work independently
• Weekend, late night trade and public holiday work as required