Join a respected community venue and become part of a friendly, professional team!
About Us
Our business is a well-established hospitality and entertainment venue in the heart of the Macedon Ranges. Open seven days a week, we offer a range of services including a vibrant gaming lounge, modern bistro, sports bar and TAB, and function spaces. We proudly support our veterans and local community through exceptional service and a welcoming environment.
We are currently seeking a Casual Gaming Attendant to join our front-of-house team. If you’re customer-focused, enthusiastic, and enjoy working in a fast-paced hospitality setting, this could be the perfect opportunity for you.
About the Role
As a Gaming Attendant, you will be responsible for delivering excellent service in our gaming lounge and bar areas, ensuring a safe, compliant, and welcoming experience for all patrons.
We have 20+ hours available for the right candidate, with further opportunities for those who show a strong team focus and customer-first attitude.
Key responsibilities include:
- Providing exceptional customer service
- Assisting customers with gaming machines and handling payouts
- Operating the TAB and Keno terminals (training can be provided)
- Monitoring customer behavior in line with Responsible Gambling and compliance standards
- Handling cash and EFTPOS transactions accurately
- Working as part of a supportive, professional team
About You
We’re looking for someone who is:
- Friendly, reliable, and well-presented
- Able to work flexible hours, including nights, weekends, and public holidays
- A strong communicator with a focus on customer service
- Comfortable working under pressure and as part of a team
- Eager to learn and grow within the hospitality industry
Essential Requirements:
- Current RSA (Responsible Service of Alcohol)
- Current RSG (Responsible Service of Gaming)
- Previous gaming or hospitality experience preferred but not essential – training provided for the right candidate
Why Join Us?
- Supportive and inclusive team environment
- On-the-job training and development
- Opportunities for further growth within the venue
- Be part of a respected organisation with strong ties to the community