We’re looking for a friendly, reliable team member to work on a casual basis to support large events. This will include evening and weekend work when required. In this role, you’ll provide outstanding customer service, prepare and serve food and beverages, and help keep the café clean, tidy, and welcoming for all visitors.
Key responsibilities of this role include:
- Greet customers warmly and assist with their orders.
- Address customer enquiries and resolve complaints promptly.
- Prepare and serve coffee, tea, and other beverages.
- Operate the till and record all transactions accurately in the point-of-sale system.
- Balance the till at the end of shifts.
- Maintain cleanliness of the cafe, including tables, counters, and equipment.
- Follow daily and weekly cleaning schedules.
- Monitor inventory levels and restock supplies as needed.
- Assist with receiving and storing deliveries.
- There may be occasions when packing in and packing down for events is required.
The ideal candidate will need:
- Experience in customer service & café.
- Outstanding communication skills.
- A polite and bubbly personality.
- Be hard working and have an eye for detail.
- Professional and well presented.
- Be organised and able to work under pressure.
- Work unsupervised and within a team.
- Love customer service!
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