We are seeking a fixed-term, full-time Booking Host. As a Booking Host at our global contact centre at Auckland Airport, you’ll assist customers in booking their dream campervan holidays and answer any questions about the campervan experience.
Key responsibilities:
- Customer Service: Utilize your excellent customer service skills and product knowledge to match customers with the perfect campervan
- Bookings: Provide quotes and assist with bookings for holidays in NZ and AU, addressing any additional needs for their campervan holiday
- Channels: Manage our main communication channels: phone, email, and live chat
- Sales Targets: Be motivated to achieve sales targets
- Product Knowledge: Familiarise customers with our products and highlight fun activities in New Zealand and Australia
About you:
- Experience: One to two years in customer service or sales
- Industry Knowledge: Tourism industry experience is a plus
- Qualifications: Tertiary qualification preferred
- Languages: Proficiency in a second language, particularly German and Spanish, are advantageous
- Skills: Strong attention to detail, excellent listening skills, tech-savvy
- Passion: Enthusiasm for travel and tourism
Please login or Buy a package to apply for this job.