Join Our Team – Casual Host/Attendant
Be part of Melbourne’s most exciting new wellness destination! We’re looking for enthusiastic, customer-focused Casual Hosts/Attendants to join our team and help create a welcoming, rejuvenating experience for our guests.
Located in South Yarra, our business is an urban sanctuary where people escape the city, recharge, and prioritise their wellbeing.
We’re hiring Casual Bathhouse Hosts/Attendants for both weekday and weekend shifts.
If you’re passionate about health, wellness, and delivering exceptional guest experiences, we’d love to hear from you!
Job Description:
We’re looking for organised, customer-focused, and passionate Bathhouse Hosts/Attendants to provide exceptional service and support daily bathhouse operations.
This is a casual role, with a range of shifts available:
- Monday – Thursday: 6 AM – 10 PM
- Friday – Sunday: 6 AM – Midnight
As a Bathhouse Host, you’ll play a key role in ensuring our guests enjoy the ultimate wellness experience while assisting with the smooth operation of our bathhouse.
Key duties include:
- Warmly greeting clients upon arrival and providing assistance as needed.
- Efficiently managing the check-in process, ensuring accuracy and promptness.
- Facilitating bookings and reservations, via phone, email and in person utilising our booking system.
- Addressing guest inquiries promptly and courteously, providing accurate information and assistance.
- Maintaining cleanliness and organisation within the bathhouse facility, ensuring a pleasant environment for all guests.
- Adhering to Workplace Health and Safety (WHS) regulations and protocols to ensure the safety and well-being of guests and staff.
- Other duties as assigned to support the overall operation of the establishment.
Qualifications:
- Excellent interpersonal and communication skills.
- Strong attention to detail and organisational abilities.
- Ability to multitask and work effectively in a fast-paced environment.
- Demonstrated commitment to providing exceptional customer service.
- Flexibility to work evenings, weekends, and holidays as needed.
The ideal candidate will possess:
- A genuine passion for the health and wellness industry.
- Exceptional customer service skills, coupled with a flexible and solution-oriented approach to achieve positive outcomes.
- Strong organisational and communication skills, with the ability to prioritise tasks effectively, manage a diverse workload, and handle multiple responsibilities.
- A friendly and lively personality, coupled with a positive, self-starting attitude and a commitment to consistently performing at a high standard.
- Impeccable grooming and presentation standards.
- Proficiency in computer and administrative tasks, including experience with scheduling software.
- Current First Aid and CPR certification.
- Flexibility to work weekends, nights, school holidays, and public holidays as required.
Perks
- We are very happy to offer our team use of our communal bathhouse facilities!
Ready to be part of something special?