Company Description
The hotel is located at the edge of Fitzroy Gardens and just a short stroll from the MCG. It is one of the most iconic hotels in the city, with a long-standing legacy of providing first-class accommodations for business travelers, excited tourists, and passionate sports fans.
Our renovated, stylish 419 rooms offer guests a truly luxurious experience. At the heart of the hotel is our extraordinary team, who turn small gestures into heartwarming moments.
The hotel features a Bar & Dining Lounge, extensive Conference & Event facilities, an Executive Lounge, Swimming Pool, and a Health Club.
Hospitality is a work of heart.
Join us and become part of our team.
Job Description
What You Will Be Doing:
As a Bar Attendant, you will assist in preparing and serving beverages, keeping the bar area clean, and ensuring an excellent guest experience. You will interact with customers, provide great service, and support the wait staff in a team-focused, premium environment. Flexibility and a positive attitude are essential.
Key Duties:
- Provide friendly, efficient food and beverage service to all guests.
- Ensure a positive experience and environment for guests.
- Build relationships with VIPs and regular guests to meet their needs.
- Coordinate with the kitchen to ensure timely service.
- Accurately manage revenue and complete daily cash/charge summaries.
- Maintain control of service equipment, record breakages, and perform stock checks.
- Follow cleaning schedules to maintain high hygiene standards.
- Complete mis-en-place before guests arrive.
- Ensure accurate billing and follow hotel procedures.
- Adhere to liquor licensing guidelines and hotel policies.
- Maintain RSA certification and follow responsible service principles.
- Additionally, you will occasionally lend a hand to other areas of operations, adding variety and dynamism to your day-to-day responsibilities.
Qualifications
If this sounds like you, here are the skills, experience, and qualifications you’ll need:
- Service-focused personality and a passion for food and beverage.
- Previous experience in a similar role is essential.
- Experience in an upscale hotel setting is an asset.
- Strong interpersonal and problem-solving abilities and the ability to lead by example.
- Hold a valid and current RSA in Victoria.
- Ability to work various shifts in a 7-day business operation, including nights and weekends.
Additional Information
The company is part of a global hospitality group, a market leader in hospitality and tourism services, with a diverse portfolio of renowned brands. Some of the benefits include:
- Ongoing career and professional development opportunities
- A rewarding work environment
- Global discounts on hotel accommodation and food and beverages