Knowledge & Experience
· Proven high-quality services skills and ability to achieve targets.
· Use of Retail Express or similar POS software system
· Experience in daily stock monitoring, picking and restocking.
· Visual merchandising skills including the display, cleaning and rotation of stock.
· Experience in cleaning, tidying and general housekeeping of retail shop and storage spaces.
How to apply
Applicants must submit (if submitted as attachment, please upload as PDF):
1. A one to two page covering letter which addresses the role description’s essential requirements, key knowledge and experience.
2. Resume
As part of the online application process, you will be prompted to answer two targeted questions.
1. Can you describe a time when you handled a difficult or upset customer? What was the situation, how did you approach it, and what was the outcome? (300 words maximum)
2. Can you tell us about a time when you assisted a customer who had different communication needs, such as a language barrier or accessibility requirement? What was the situation, and how did you make sure your approach was inclusive and respectful? (300 words maximum)