We are seeking an enthusiastic and versatile individual to join our team as an All-Rounder/Tour Guide. If you’re passionate about providing exceptional customer experiences, enjoy sharing your knowledge, and thrive in a fun, fast-paced environment, this is the perfect opportunity for you!
About the Role: As an All-Rounder/Tour Guide, you’ll play a vital role in creating engaging and informative experiences for our guests. You’ll be responsible for conducting tours, providing excellent customer service, and assisting with various tasks around the business.
Key Responsibilities:
- Tour Guiding: Conduct engaging and informative tours, sharing knowledge about prawn farming, the park’s history, and the local environment. Ensure the safety and enjoyment of tour participants. Answer guest questions and provide helpful information.
- Customer Service: Provide friendly and efficient customer service in all areas of the park. Assist guests with inquiries, bookings, and purchases. Handle customer feedback and resolve issues promptly.
- Operational Support: Support other team members as needed. o Helping with food service duties, when needed.
- Work in a variety of roles within the park.
What We’re Looking For:
- Excellent communication and interpersonal skills.
- A passion for providing exceptional customer service.
- A positive attitude and a team-oriented approach.
- The ability to learn and share information effectively.
- Flexibility and adaptability to handle various tasks.
- Experience in tourism or hospitality is a bonus.
What We Offer:
- A fun and rewarding work environment.
- The opportunity to work in a unique and iconic Taupō attraction.
- The chance to be part of a passionate and dedicated team.
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